IT information for new students

How to acquire the first password

Your user name and CTU password will only be provided to you after your registration for study. After your registration has been processed, you will enter the password in the Usermap – First Password application by yourself. To be able to enter your password, you need to know the code of your application for study and control data (date of birth). The application form code is available to you from the admissions proceedings. It was also written in the first email which you received from the Faculty, this email confirmed the acceptance of your application form.

In exceptional cases, if there are any problems, but only after your registration for study again, you can get a password in person at the CTU ID Cards office – e.g. if you studied at CTU before and the password from the past does not work. We recommend that you combine your visit to the CTU ID Cards office with the issue of your CTU ID card.

How to sign in

You sign in to most services (KOS, Usermap, FCE Portal site ...) directly with your username (for example hulamil) and the CTU password. Some services, however, require your user name with the @cvut.cz suffix (for example hulamil@cvut.cz). Although it looks like an e-mail address, it is not an e-mail address. The suffix @cvut.cz only informs the service (e.g. Microsoft Teams) that you belong to the CTU organization.

Password change or lost password

CTU password is valid for 365 days. Before this time expires, you need to change your password, again in the Usermap application.

Systems such as Usermap, KOS, FSv Portal and others inform you about the approaching expiration of your CTU password. No information e-mails are sent.
If you receive such an e-mail, it is a fake and delete the email!

In the event of a forgotten or expired password, you can personally visit the CTU ID Cards office, or as a student you have the option of restoring your forgotten password using your validated private e-mail.

All password change options are on the IST CTU website.

Multi-Factor Authentication (MFA)

Multi-factor authentication is a procedure that will increase the security of your login to CTU systems and significantly complicate the possibility of compromising your login details. You already commonly encounter it, for example, in banking or in state administration. MFA consists in the fact that after a regular login you will be asked to confirm this step on your smartphone, or using biometrics, a USB key or a sent one-time code.

Multi-factor authentication is used for large information systems IS KOS, Usermap, and if you decide to set up your university email, you will use MFA to access this mailbox.

The MFA options, settings and other useful information can be found on the FSv Portal, and you can set it up on the mysignins.microsoft.com portal.

E-mail addresses

You entered and successively verified your personal e-mail address in your application for study at CTU. This address is presently filed in the Usermap system and is sufficient for completing all your studies, including gaining student licences for all necessary software applications. Carefully consider creating e-mail address described below. By creating them, you will be obliged to actively use them, and the address cannot be redirected.

If you are interested, you can get a student e-mail address @student.cvut.cz and, together with it, the Office 365 mailbox. It is an automated process within the Usermap application. The @student.cvut.cz accounts are centrally administered by CTU for all its faculties. The access procedure to the mailbox can be found on the IST E-mail services page.

If you have more e-mail addresses, select one as the preferred address in the Usermap application. All CTU and FCE automated systems will communicate with you via this address. If you create a University or a Faculty address, one of them will be set up as the preferred one, and the University will no longer communicate with you via your personal e-mail address.

For a complete overview of the status of your e-mail addresses, please log in to E-mail Services.

First steps

Change your generated CTU password in Usermap application.
Set up the MFA in Mysignins.microsoft.com portal.
Try to login in KOS application (KOmponenta Studium/COmponent Study -- registrations, courses, grades)
Set a password for the Eduroam Wi-Fi network, again in the Usermap application.
Acquire your CTU student card in CTU ID Cards office.

Where else shall I go?

We recommend clicking on the left grey menu, where you can learn about the services of the Faculty Computer and Information Centre, especially in the Instructions section at Tutorials.

Of the above services, we would like to draw your attention to the FSv plotter, where we offer large-format printing for students only for the price of the material.

We recommend reading the IST – I am a Student page. You can find there further information about the services provided by the University, such as user accounts and passwords, and also e.g. CTU ID cards, software downloads available to students, data saving and sharing, financial credits, accommodation and eating out.

When technology does not work

The employees of the User Support Centre, which is part of the FCE Computer and Information Centre, will help you with most IT problems. Please report technical problems at ServiceDesk square IT služby.