IT information for new students
Welcome as new users of the CTU network. An account in the
Usermap
system has been/will be created for each student enrolled in the first year. This application is administered by CTU for all its faculties,
and after you have acquired your first password, you will be able to access numerous CTU applications via your account.
How to acquire the first password
Your user name and CTU password will only be provided to you
after your registration for study. After your registration
has been processed, you will enter the password in the
Usermap – First Password
application by yourself. To be able to enter your password, you need to know
the code of your application for study and control
data (date of birth). The application form code is available to you from the admissions proceedings. It was also written in the first email which
you received from the Faculty, this email confirmed the acceptance of your application form.
In exceptional cases, if there are any problems, but only after your registration for study again, you can get a password in person at the
CTU ID Cards office – e.g. if you studied
at CTU before and the password from the past does not work. We recommend that you combine your visit to the CTU ID Cards office with the issue of your CTU ID card.
As soon as you have acquired your registration data, i.e. your user name and the CTU password, you can do, among others, the following:
How to sign in
You sign in to most services (KOS, Usermap, FCE Portal site ...) directly with your username (for example
hulamil) and the CTU password.
Some services, however, require your user name with the
@cvut.cz suffix (for example
hulamil@cvut.cz).
Although it looks like an e-mail address,
it is not an e-mail address. The suffix
@cvut.cz only informs
the service (e.g. Microsoft Teams) that you belong to the CTU organization.
Password change or lost password
CTU password is valid for 365 days. Before this time expires, you need to change your password, again in the
Usermap application.
Systems such as Usermap, KOS, FSv Portal and others inform you about the approaching expiration of your CTU password. No information e-mails are sent.
If you receive such an e-mail, it is a fake and delete the email!
In the event of a forgotten or expired password, you can personally visit the
CTU ID Cards office, or as a student you have the option of restoring your
forgotten password using your
validated private e-mail.
All password change options are on the
IST CTU website.
E-mail addresses
You entered and successively verified your personal e-mail address in your application for study at CTU. This address is presently filed in the Usermap
system and
is sufficient for completing all your studies, including gaining student licences for all necessary software applications.
Carefully consider creating e-mail address described below. By creating them, you will be obliged to actively use them, and the address cannot
be redirected.
If you are interested, you can get a student e-mail address
@student.cvut.cz and, together with it, the Office 365 mailbox.
It is an automated process within the
Usermap application.
The
@student.cvut.cz accounts are centrally administered by CTU for all its faculties. The access procedure to the mailbox can be found on the
IST E-mail services page.
If you have more e-mail addresses, select one as the preferred address in the Usermap application. All CTU and FCE automated systems will communicate
with you via this address. If you create a University or a Faculty address,
one of them will be set up as the preferred one, and the University
will no longer communicate with you via your personal e-mail address.
For a complete overview of the status of your e-mail addresses, please log in to
E-mail Services.
Where else shall I go?
We recommend clicking on the left grey menu, where you can learn about the services of the Faculty Computer and Information Centre, especially in the Instructions section at
Tutorials.
We recommend reading the
IST – I am a Student page. You can find there further
information about the services provided by the University, such as user accounts and passwords, and also e.g. CTU ID cards, software downloads available
to students, data saving and sharing, financial credits, accommodation and eating out.
When technology does not work
The employees of the User Support Centre, which is part of the FCE Computer and Information Centre, will help you with most IT problems. Please report technical problems at
HelpDesk (Create – Project: FCE_CIC_IT_Problems and Requirements).
